Contact

0207 733 1144
hire@ivbdirect.com
ivbdirect.com

Unit 4, Profile Park
Pylon Way
Croydon
CR0 4XX

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Delivery & Collection

STANDARD CENTRAL LONDON

£75 each way

Mon—Fri / 09:00—17:00

OUT OF HOURS CENTRAL LONDON

£150 each way

FAQ
ORDERING

How do I order?

Simply get in touch with us by phone or email shown at the top of this page about any product you are interested in, and we’ll advise on availability, price and rental details.

How can I find a particular product?

If you are unable to locate a product on the website please contact us either by phone or email. If you know the products name, simply type it into the search field located in the menu.

Delivery & Collection

How much is delivery and collection?

Charges for delivery and collection are dependent on your location and the size of your order. When we have your location details we can give you an accurate quote. Additional charges will be incurred for out of working hours. 

What can I expect when my hire items are delivered?

We will deliver all ordered items direct to your agreed location and ask you to sign a delivery note. If there are any discrepancies with your order, please let us know on receipt of the goods so we can take relevant action quickly and efficiently. Our specialist site team will deliver, set up, take down and collect from you.

HIRE

How long can I hire for?

Our standard hire period is 3 days, or 4 days if over a weekend (Friday – Monday). If you would like the hire items for a longer period, please call by phone or email shown at the top of this page.

What if I need my event set up in a short time scale? 

We will advise if we feel you need additional crew to assist with your install. We can provide the crew for you or you can use your own should you have them. Our Sales Team can arrange a site visit to ensure the smooth running for your install & derig according to the specific needs for your event and venue.

What happens if I break, damage or lose equipment?

After collection, your equipment will be returned to our warehouse where we perform our stock checks. You will be informed within 48 hours by email or telephone of any items that are found to be missing, broken or damaged before charges are applied.

About Us

IVB Direct specialise in customised furniture and bar hire for events, exhibitions and special occasions. 

Our history

We were founded in 2008 with the aim to provide unique, quality and affordable customisable furnishings for hire within the event industry. We saw the need to offer furniture that could be tailored to meet our clients requirements; complying to company brand guidelines, to suit event themes, match venue aesthetics or simply fulfil personal tastes. Since then, our stock has been ever growing to include a wide range of off the shelf items and display accessories and to meet new trends and styles.

How we work

This website is our catalogue so feel free to browse and get in touch. Our designers are on hand to advise on price and availability, the specifics of each item and finish as well as offer support in selecting suitable designs and materials for each and every purpose. As part of our service we can supply you with an almost unlimited choice of upholstery fabrics and colour options for our customisable items, floor plan layouts to help set up each space and help to guide you through the rental process.

From there, our talented workshop of carpenters, upholsterers and painters get to work creating and adapting your selection to match each specification. Colour guides, such as Pantone CMS, can be used to reproduce exacting matches for all of our painted items. Once ready, we then carefully wrap and pack each piece to ensure it arrives in immaculate condition which are then installed and, once the party’s over, removed by our professional, efficient and considerate site teams. 

We look forward to hearing from you.